Data protection and data security for customers and users have a high priority for our company. Therefore T-Mobile attaches great importance to the protection of personal data in all business processes.
More about our privacy policy principles, which are valid throughout Deutsche Telekom companies, can be found in our Code of conduct for the Protection of Individual’s Right to Privacy (PDF).
This privacy statement explains what kind of information is collected at T-Mobile Macedonia during your visit to our Web sites and how we use this information. However, your visit to other sites through our Web site is not subject to this statement.
Collection and processing of personal data
For the purpose of system security, when you visit our Web sites, our Web server temporarily registers the domain name or the IP address of the requesting computer as well as few technical data for the session i. e. for your visit. We might also, in some cases, store some information in the form of “Cookies” on your PC so that we can optimize our Web site according to your preferences. “Cookies” are small data files containing information that is placed on a user’s computer by a Web server. Any information that is stored by a Web server in “Cookies” is used for providing the Web service only in a way that your privacy is secure. We will not collect any other personal data such as name, address, telephone number or e-mail address unless you provide this information voluntarily, e.g., when placing an online order for a product or service, a survey, a competition, or a request for information.Personal data collected during a visit to our Web site is processed exclusively in accordance with the valid legal provisions of R. Macedonia.
Use and forwarding of personal data
We will use your personal data exclusively for the technical administration of the Web site and to meet your wishes and requests. Only in cases in which you have given us prior consent do we also use this data for processing and direct marketing purposes, but only to the extent needed in each specific case. We will not disclose any data to government agencies except where required by law. All our employees are obligated to treat your data as confidential.
Customer's decision
Our company likes to contact customers to provide them with information about special offers and news on products and services. If you register on our Web site or place an order for our products and services, you will be asked to indicate whether you would like to be contacted in future. Irrespective of your consent, as customers of T-Mobile Macedonia, you will continue to be notified of any important changes relating to your existing service agreements (e.g., rate changes).
Freedom of information
Upon your request, T-Mobile Macedonia will inform you of the personal data stored on you (e.g., name, address).
Security
We have taken extensive technical and operational precautions to protect the personal data retained by us against unauthorized access and misuse. Our security procedures are revised regularly and adapted to reflect technological progress.
Contacts
Should you wish any data to be corrected or deleted, or have any other questions or suggestions on data protection, please contact us on the following e-mail address dataprotection@t-mobile.mk. Your e-mail address received by this contact will not be used for any other purpose.